77pkr Privacy Policy

1. Introduction

77pkr ("we", "us", "our") is committed to protecting the personal information of all users who access and use our platform at 77pkr.win. This Privacy Policy sets out how we collect, use, store, and protect your data when you register an account, make deposits, place bets, play casino games, use our bingo rooms, or interact with any other part of the 77pkr platform.

By creating an account or using any feature of the 77pkr platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with any part of this policy, you should discontinue use of the platform.

This policy applies to all personal data collected through the 77pkr website, mobile application, and any related services or communications. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

2. Data We Collect

We collect personal data directly from you when you use 77pkr, as well as automatically through your interaction with the platform. The categories of data we may collect include:

We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law or for responsible gaming self-exclusion purposes, in which case you will be clearly informed.

3. How We Use Your Data

The personal data we collect is used only for legitimate purposes related to operating the 77pkr platform and serving you as a user. Specific uses include:

• Account management — creating, maintaining, and securing your 77pkr account
• Identity verification — confirming you meet the minimum age requirement of 18 years and that your details are accurate
• Payment processing — handling deposits and withdrawals in PKR through supported channels including JazzCash, Easypaisa, Raast, and Bank Transfer
• Platform personalisation — tailoring your experience, remembering preferences, and surfacing relevant games or betting markets such as Cricket, PSL, and T20 fixtures
• Customer support — responding to your queries, resolving disputes, and managing responsible gaming requests
• Fraud prevention — detecting, investigating, and preventing fraudulent transactions, bonus abuse, and other prohibited conduct
• Platform improvement — analysing usage data to fix bugs, improve features, and develop new content
• Communications — sending account notifications, transaction confirmations, and (where you have opted in) promotional messages about bonuses and offers

We will not use your data for any purpose that is incompatible with the purposes described above without informing you in advance. You have the right to opt out of marketing communications at any time by contacting our support team.

4. Payments & Transaction Data

All financial transactions on 77pkr are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, we collect the information necessary to process that transaction — including the payment method used, the amount, and the transaction reference.

Payment data is handled through encrypted, secure payment gateways. We do not store full bank account numbers, CNIC-linked wallet credentials, or card numbers on our servers. Payment identifiers such as the last four digits of a card or the registered mobile number associated with a JazzCash or Easypaisa account may be retained for transaction tracking and fraud prevention purposes.

Your transaction history — including all deposits and withdrawals — is stored in your account and is accessible to you at any time from your account dashboard. This history may also be used internally to meet anti-money laundering obligations.

5. Cookies & Tracking Technologies

77pkr uses cookies and similar tracking technologies to make the platform function correctly, remember your preferences, and understand how users interact with the site. Cookies are small text files stored on your device when you visit the platform.

The types of cookies we use include:

• Essential cookies — required for the platform to work. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
• Functional cookies — remember your language preference, last visited game, and other settings to improve your experience across sessions.
• Analytics cookies — help us understand which pages and features are most used, how long sessions last, and where users encounter issues. This data is aggregated and anonymised.
• Performance cookies — used to monitor platform speed and identify technical problems that affect the user experience.

You can manage cookies through your browser settings. Disabling essential cookies may prevent certain features of the platform from functioning correctly. For the mobile app, similar tracking is carried out through the app's analytics framework.

6. Sharing Your Data

77pkr does not sell your personal data. We may share your information with third parties only in the following specific circumstances:

• Payment processors — we share transaction data with JazzCash, Easypaisa, Raast, and other payment providers solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers — in cases where additional KYC (Know Your Customer) verification is required, your identity documents may be shared with a regulated third-party verification service.
• Technology partners — game providers and platform software partners may receive anonymised gameplay data to support game functionality and fairness testing.
• Legal obligations — where required by applicable law, we may be obligated to share data with relevant authorities. This is done only to the extent strictly necessary and in compliance with the applicable legal requirement.
• Business transfers — in the event of a merger, acquisition, or restructuring of 77pkr, your data may be transferred to the successor entity. You will be notified in advance of any such transfer.

All third parties with whom we share your data are required to handle it securely and use it only for the purposes for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal, financial, and operational requirements. The specific retention periods vary by data type:

• Account data — retained for the lifetime of your account plus a minimum of five years after closure, to meet potential audit and legal requirements.
• Transaction records — financial transaction data including PKR deposits and withdrawals is retained for a minimum of five years from the date of the transaction.
• Communications — support messages and email correspondence are retained for up to three years from the date of the last interaction.
• Technical and usage data — anonymised aggregated usage data may be retained indefinitely for analytics purposes. Identifiable technical data such as IP logs is typically retained for 12 months.

When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data by contacting the support team, subject to any overriding legal obligations that require us to retain it.

8. Security Measures

Protecting your data is a core responsibility at 77pkr. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of passwords and sensitive account credentials — your password is never stored in readable form
• Two-factor authentication options for account login
• Regular security audits and vulnerability testing of the platform
• Strict internal access controls ensuring only authorised staff can access user data
• Automated monitoring for suspicious login attempts and unusual transaction activity

Despite these measures, no online system is completely immune to security threats. You also play an important role in keeping your account secure — use a strong unique password, do not share your login details, and notify us immediately if you suspect any unauthorised access to your account.

9. Your Rights

As a user of 77pkr, you have the following rights in relation to your personal data:

To exercise any of these rights, contact the 77pkr support team with your request. We may need to verify your identity before processing the request to protect your account security.

10. Minors

The 77pkr platform is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has created an account or provided personal data on the platform, that account will be closed immediately and all associated data deleted.

If you are a parent or guardian and believe your child has registered on 77pkr without your knowledge, please contact our support team immediately. We take the protection of minors seriously and will act swiftly to address any such cases.

11. Changes to This Policy

77pkr reserves the right to update or modify this Privacy Policy at any time. When changes are made, the "Last Updated" date shown at the top of this page will be revised accordingly. For significant changes that materially affect how your data is handled, we will make a reasonable effort to notify you via your registered email address or through a notification on the platform.

Your continued use of 77pkr following any update to this policy constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed about how your data is being protected.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77pkr handles your personal data, please reach out to our support team. We are available around the clock to assist you.

You can also use the contact channel to submit data access requests, deletion requests, or to report a potential data security concern. All privacy-related enquiries are handled with priority and confidentiality.

For responsible gaming concerns, including self-exclusion or deposit limit requests, please visit our dedicated Responsible Gaming page.